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ADVANCED BUSINESS PROCESS MANAGEMENT

ADVANCED BUSINESS PROCESS MANAGEMENT

Jakarta | 21 – 23 November 2016 | Rp. 5.950.000/peserta
Jakarta | 27 – 29 December 2016 | Rp. 5.950.000/peserta

 

 

TRAINING OVERVIEW:

Business Process merupakan sekumpulan aktifitas yang merealisasikan secara bersama-sama tujuan bisnis dalam sebuah organisasi dan lingkungan tehnis. Proses-proses ini berlangsung pada sebuah organisasi tetapi mungkin saja berinteraksi dengan proses-proses di organisasi yang lainnya.

Secara definisi Business Process Management (BPM) membahas tentang konsep, metode, dan tehnik yang mendukung desain, administrasi, konfigurasi, performansi, dan analisis dari business process. BPM lebih fokus ke representasi eksplisit dari proses-proses – begitu proses tersebut telah didefinisikan, maka proses tersebut dapat dianalisa, diperbaiki, disetujui. Software dalam bentuk business process management systems dapat digunakan untuk mengkoordinir kegiatan business process.

Training 3 hari ini didisain secara khusus untuk para peserta yang telah memiliki pengetahuan dasar tentang BPM dan ingin meningkatkan pengetahuannya ke jenjang yang lebih tinggi (advanced). Untuk mencapai tujuan tersebut, maka bahan training ini disusun berdasarkan pada dokumen standar Guide the Business Process Management Common Body of Knowledge (BPM CBOK)* version 2.0 yang telah diakui secara internasional dan dikenal luas di Amerika, Eropa dan diterbitkan oleh ABPMP ( Association of Business Process Management Professional). Dokumen ini juga menjadi standard guide untuk persiapan ujian sertifikasi CBPP (Certified Business Processs Professional).

ABPMP merupakan organisasi professional, non-profit dan vendor independent yang didedikasikan untuk kemajuan konsep business process management dan penerapannya. ABPMP bersifat practitioner-oriented and practitioner-led.Jadi, dokumen standar BPM CBOK versi 2 ini dirancang untuk membantu para professional BPM dengan cara memberikan gambaran umum yang komprehensif mengenai issues, best practices dan lessons learned yang secara umum dipraktekkan dan dirangkum oleh ABPMP.

TRAINING OBJECTIVES:

Setelah mengikuti training ini, para peserta akan :

  • Memperoleh pengetahuan yang menyeluruh mengenai 9 (sembilan) Knowledge Area dari BPM CBOK versi 2 yang berisi daftar kegiatan dan task yang terkait dengan masing-masing Knowledge Area dari BPM CBOK ver. 2.
  • Memperoleh informasi dan references yang komprehensif ke sumber informasi lainnya yang merupakan bagian dari BPM CBOK ver. 2
  • Mendapatkan kesempatan dan bimbingan dari trainer yang berpengalaman dalam sesi penggunaan BPM Tools, latihan dan studi kasus
  • Memahami Business Process dari perspektif manajemen, dan mempelajari tools, analytical frameworks dan prinsip-prinsip umum agar dapat mengelola business process

TRAINING MATERIAL OUTLINE:

HARI KE 1

  1. Business Process Management (BPM)
  • Introduction to BPM
  • Core Concepts of Business Process Management
  • BPM Lifecycle
  • Types of Processes
  • Types of Activities
  • BPM Critical Success Factors
  • BPM Professional Space
  1. Process Modeling
  • Business Process Modeling
  • Purpose of Modeling .
  • Benefits of Modeling
  • Modeling Standards and Notations
  • Process Modeling Quality
  • Modeling Perspectives
  • Levels of models
  • Modeling Approaches
  • Capturing Information
  • Modeling Participants
  • Modeling Techniques and Tools
  • Process Simulation
  1. Process Analysis
  • What is Process Analysis?
  • Why do Process Analysis?
  • When to Perform Analysis
  • Process Analysis Roles
  • Preparing to Analyze Process
  • Performing the Analysis
  • Document the Analysis
  • Considerations
  • Conclusion

 

HARI KE 2

  1. Process Design
  • What is Process Design
  • Why do Process Design?
  • Process Design Roles
  • Preparing for Process Design
  • Process Design Principles
  • Process Compliance
  • Considerations
  • Conclusions
  1. Process Performance Measurement
  • Importance and benefits of performance measurement
  • Key process performance definitions
  • Monitoring and controlling operations
  • Alignment of business process and enterprise performance
  • What to measure
  • Measurement methods
  • Modeling and Simulation
  • Decision support for process owners and managers
  • Considerations for success
  1. Process Transformation
  • What is process transformation?
  • Improvement Methodologies
  • Redesign
  • Reengineering
  • Implementation
  • Implementation roles
  • Sustaining the BPM Lifecycle
  • Organizational Change Management

 

HARI KE 3

  1. Process Organization
  • The Process Enterprise
  • Process Management Roles.
  • Organizational Structures
  • Team Based Performance
  • Summary/Conclusions
  1. Enterprise Process Management
  • Definition of Enterprise Process Management
  • Benefits of EPM
  • Requirements of EPM
  • Process Frameworks (Schematics)
  • Process Repository Management
  • Process Management Maturity levels
  • EPM “Best Practices”
  • From Planning to Action
  1. BPM Technology
  • Why is technology important?
  • What’s involved in BMP technology
  • Modeling, analysis, design
  • Technologies that support implementation
  • Advantages and risks of process automation
  • Types of technologies available
  • Standards
  • Who participates in BPM technology?
  • Trends and convergence of systems
  • Implications of BPM Technology

 

INSTRUCTOR :

Ir. Muhammad Tavip, MPM, Cert.HR (US-Based).

  • Muhammad Tavip, Ir., MPM, Cert. HR pemegang sertifikasi internasional Project Management berdasarkan PMBOK – PMI, USA dan Human Resource Management (US-based), Alumni of Institut Teknologi Bandung (1992) dan   Post Graduate Diploma dari University of South Australia, Adelaide (1995).  Beberapa Sertifikasi Internasional yang dipegangnya adalah: Project Management (PM)/ITPM, Software Business Analysis (SBA), Systems Analysis and Design (SAD), Software Quality Assurance (SQA), Software Testing Professional (STP), IT Infrastructure Library (ITIL ), Disaster Recovery Planning (DRP).
  • Memiliki pengalaman lebih dari 15 tahun di bidang IT, Management and Business. Beliau Mengelola Proyek berskala Nasional dan International. Memberikan jasa konsultansi di bidang Project Management dan IT Project Management, Enterprise Project Management using Project Server 2003/2007/2010, Pelatihan dan Konsultansi Implementasi Balanced Scorecard, dan IT Management consulting. Beliau merupakan salah satu pendesain software Balanced Scorecard MBRIO yang telah digunakan beberapa perusahaan swasta berskala UKM.
  • Beliau berpengalaman lebih dari 10 tahun memberikan pelatihan baik public maupun in-house dan Coaching untuk bidang IT Management termasuk: Project Management (PM)/ITPM, Software Business Analysis (SBA), Systems Analysis and Design (SAD), Software Quality Assurance (SQA), Software Testing Professional (STP), IT Infrastructure Library (ITIL V2 and V3 ), Disaster Recovery Planning (DRP), IT Risk Management, Information Security Management based on PBI, , COBIT 5 Foundation, Operation Management ( supply chain management, logistics management, warehouse management, inventory management), project financing.
  • Dari tahun 2001 s/d sekarang Beliau telah membimbing lebih dari 5000 para project Manager di Indonesia mempelajari Project Management dan IT Project Management berdasarkan standard defector PMBOK – PMI, USA mulai dari versi 2000, 2004, dan PMBOK 2008.
  • Beberapa klien yang pernah mendapatkan bimbingan/ training/coaching/ konsultasi Project Management/ IT Project Management sejak 2001 s/d sekarang diantaranya adalah:
    • PEMERINTAHAN & BUMN:

Bank Indonesia, PT. Bank Mandiri (Persero) Tbk, PT. Bank Negara Indonesia (Persero) Tbk, PT. Bank Rakyat Indonesia (Persero) Tbk, Depnakertrans, Departemen Dalam Negri, Departemen PU, Departemen Agama, Departemen Keuangan, PLN, BKPM, BPKP, PT. PUSRI, Sekolah Staff Komando Angkatan Laut (SESKOAL). PT. Telkom, PT. Sigma Cipta Caraka, Komisi Pemberantasan Korupsi (KPK), PT. Antam, Tbk, PT. Laras Astra Kartika, dll.

  • PERUSAHAAN SWASTA:
  1. Bank Artha Graha International Tbk, Bank BTN, PT. Bank UOB Buana, Artha Jasa, Kabel Vision, Alcatel, PT. Hindoli (A Cargill Co), Satelindo, Excelcom, Bank Bali, Bank Permata, Tbk, Citra Sari Makmur, PT. Amway Indonesia, PT. Pabrik Kerta Tjiwi Kimia, PT. Astragraphia, Tbk, Metro TV news, PT. Intikom, PT. Bank DKI, Galenium Pharmasia Lab, PT. Unicharm Indonesia, PT. Primacom, PT. Gramedia – Majalah, Swadharma, PT. Data Script, PT. Bank Mega, PT. Astra Oto Parts, Talisman Energy Inc, PT. Berca Hardaya Perkasa, PT. Mandiri Sekuritas, PT. Arutmin, ACC, dll.
  • PERUSAHAAN ASING:

Caltex, Unocal, PWC, Chevron, BHP Billiton, Vico Indonesia, PT. Coats Indonesia, PT. Sumiko Leadframe Bintan, PT. Metlife Sejahtera, Santos Asia Pacific Pty Ltd, German Centre, PT. Thames PAM Jaya, PT. AC Nielsen Indonesia, KPC, PT. Freeport Indonesia, PT. Mattel Indonesia, PT. Bank Rabobank International Indonesia, PT. Roche Indonesia, PT. Nestle Indonesia, PT. Arun LNG, PT. Sinar Meadow International Indonesia, PT. Bank HSBC, PT. Oberthur Indonesia, PT. Bank Woori Indonesia, PT. Bank of Tokyo, PT. Atlas Copo, PT. Bank RBS,dll.

  • UNIVERSITAS & LSM:

Universitas PETRA, STIE Perbanas, Universitas Trisakti, HIV Foundation, Universitas Maranatha, Universitas Satya Wacana, Universitas Atmajaya World Vision, dll.

VENUE :

Jakarta (Maxone Hotel Menteng, Balairung Hotel Matraman, Sentral Hotel, Haris Tebet, Gd Muamalat Institute, Ibis Manggadua, Little Amaroossa Residence, Cosmo Amaroossa, Zodiak MT. Haryono, Grand Tjokro)

TRAINING DURATION :

3days

TRAINING TIME

  1. 21 Nov 2016-23 Nov 2016
  2. 27 Dec 2016-29 Dec 2016

INVESTMENT/PERSON :

  1. 5.950.000/person (full fare) or
  2. 5.750.000/person (early bird, payment 1 week before training) or
  3. 5.500.000/person (if there are 3 persons or more from the same company)

FACILITIES FOR PARTICIPANTS:

  1. Training Module
  2. Flash Disk contains training material
  3. Certificate
  4. Stationeries: NoteBook and Ballpoint
  5. T-Shirt
  6. Backpack
  7. Training Photo
  8. Training room with Full AC facilities and multimedia
  9. Lunch and twice coffeebreak every day of training
  10. Qualified Instructor

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