Service and Support

HANDLING CUSTOMERS COMPLAINTS

HANDLING CUSTOMERS COMPLAINTS

HANDLING CUSTOMERS COMPLAINTS and IMPROVING RELATIONSHIP with KEY CUSTOMERS Hotel Fave Melawai, Jakarta | 01 Desember 2018 | Rp 2.500.000,-     Tujuan Pengajaran : Membekali para pemimpin dengan Kepemimpinan Praktis, bukan teoritis, sehingga dapat langsung diterapkan dalam pekerjaan. Para peserta dapat segera mengatasi masalah, mengatur tim, mengambil keputusan dan bekerja secara lebih efisien dan efektif […]

GENERAL AFFAIR MANAGEMENT – Almost Running
By November 1, 2018 0 Comments Read More →

GENERAL AFFAIR MANAGEMENT – Almost Running

GENERAL AFFAIR MANAGEMENT Hotel Menara Peninsula, Jakarta | Kamis-Jumat, 08 – 09 November 2018 | Rp. 3.750.000,- ALMOST RUNNING Hotel Menara Peninsula, Jakarta | Selasa-Rabu, 11 – 12 Desember 2018 | Rp. 3.750.000,-     DESKRIPSI TRAINING GENERAL AFFAIR MANAGEMENT Divisi General Affair umum merupakan tangan kanan operasional dari Departemen HRD, karena beberapa pekerjaannya sangat membantu kelancaran operasional […]

CUSTOMER SERVICE EXCELLENCE – Almost Running
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CUSTOMER SERVICE EXCELLENCE – Almost Running

CUSTOMER SERVICE EXCELLENCE Hotel Menara Peninsula, Jakarta | 06 – 07 November 2018 | Rp. 3.750.000,- ALMOST RUNNING Hotel Menara Peninsula, Jakarta | 06 – 07 Desember 2018 | Rp. 3.750.000,-     Customer Service Excellence Course Overview Perusahaan yang sukses sangat memperhatikan peran pelanggan dalam hubungan usaha sehari-hari. Pelanggan adalah jantung usaha yang strategis dan memerlukan penanganan […]

Effective Supervision: Supervisor’s Roles and Functions

Effective Supervision: Supervisor’s Roles and Functions

Effective Supervision: Supervisor’s Roles and Functions Hotel Lumire, Jakarta | 11 – 12 November 2018 | Rp. 3.900.000 Hotel Lumire, Jakarta | 18 – 19 November 2018 | Rp. 3.900.00     Objectives The first days on the job as supervisor may be the most critical time for somebody career. Common pitfalls are not to […]

Precious Moment Seminar – PASTI JALAN

Precious Moment Seminar – PASTI JALAN

Precious Moment Seminar Grand Ussu Hotel, Bogor | 20 – 21 Oktober 2018 | Rp. 3.500.000/ peserta – PASTI JALAN Grand Ussu Hotel, Bogor | 17 – 18 November 2018 | Rp. 3.500.000/ peserta Grand Ussu Hotel, Bogor | 15 – 16 Desember 2018 | Rp. 3.500.000/ peserta     Pelatihan efektif yang akan membuka […]

PROFESSIONAL RECEPTIONIST & OPERATOR – Pasti Jalan

PROFESSIONAL RECEPTIONIST & OPERATOR – Pasti Jalan

PROFESSIONAL RECEPTIONIST & OPERATOR Graha Mustika Ratu, Jakarta | 09 Oktober 2018 | 09.00 – 17.00 WIB | RP. 1.750.000 – PASTI JALAN Graha Mustika Ratu, Jakarta | 03 Desember 2018 | 09.00 – 17.00 WIB | RP. 1.750.000     Seorang resepsionis harus menghormati para tamu yang berkunjung di kantor, serta dengan senang hati […]

CUSTOMER SERVICE EXCELLENT 

CUSTOMER SERVICE EXCELLENT 

CUSTOMER SERVICE EXCELLENT Hotel Horison, Yogyakarta | 25 – 27 September 2018 | IDR 6.000.000 Hotel Horison, Yogyakarta | 16 – 18 Oktober 2018 | IDR 6.000.000 Hotel Horison, Yogyakarta | 23 – 25 Oktober 2018 | IDR 6.000.000 Hotel Horison, Yogyakarta | 14 – 16 November 2018 | IDR 6.000.000 Jadwal Training 2018 Selanjutnya […]

Practical Service Excellence

Practical Service Excellence

Practical Service Excellence Amaris La Codefin/ Santika Hayam Wuruk, Jakarta | 10 – 11 Oktober 2018 | 5.225.000 Amaris La Codefin/ Santika Hayam Wuruk, Jakarta | 27 – 28 November 2018 | 5.225.000     Menenuhi apa yang diperlukan customer dan cara memberikan pelayanan yang disertai dengan sikap dan perilaku melayani dengan baik dan benar […]

HOW TO HANDLE CRITICISM AND COMPLAIN
By September 3, 2018 0 Comments Read More →

HOW TO HANDLE CRITICISM AND COMPLAIN

HOW TO HANDLE CRITICISM  AND COMPLAIN Bandung | 24 – 25 September 2018 | Rp 3.950.000,- Per Peserta Bandung | 08 – 09 Oktober 2018 | Rp 3.950.000,- Per Peserta Bandung | 26 – 27 November 2018 | Rp 3.950.000,- Per Peserta Bandung | 26 – 27 Desember 2018 | Rp 3.950.000,- Per Peserta   […]

PERANCANGAN TATA LETAK PABRIK (PLANT LAYOUT)
By September 3, 2018 0 Comments Read More →

PERANCANGAN TATA LETAK PABRIK (PLANT LAYOUT)

PERANCANGAN TATA LETAK PABRIK (PLANT LAYOUT) Bandung | 24 – 27 September 2018 | Rp 7.950.000/ peserta Bandung | 22 – 25 Oktober 2018 | Rp 7.950.000/ peserta Bandung | 26 – 29 November 2018 | Rp 7.950.000/ peserta   Bandung | 11 – 14 Desember 2018 | Rp 7.950.000/ peserta     LATAR BELAKANG : Tata letak pabrik (plant layout) atau pengaturan dari […]