Service and Support

TELEPHONE TECHNIQUES AND COURTESY

TELEPHONE TECHNIQUES AND COURTESY

TELEPHONE TECHNIQUES AND COURTESY Graha Mustika Ratu, Jakarta | 21 Juli 2017 | 09.00 – 17.00 WIB | RP. 1.750.000,-  Graha Mustika Ratu, Jakarta | 30 November 2017 | 09.00 – 17.00 WIB | RP. 1.750.000,-      Teknik menelepon (telephone techniques) yang baik sangat berpengaruh dalam menciptakan citra perusahaan yang positif. Keterampilan dan kemampuan menelepon […]

COLLECTION SKILLS AND NEGOTIATION TECHNIQUES

COLLECTION SKILLS AND NEGOTIATION TECHNIQUES

TRAINING COLLECTION SKILLS AND NEGOTIATION TECHNIQUES Hotel Ibis/ Dreamtel Hotel/ Favehotel, Jakarta | 26 – 27 Juli 2017 | Rp 4.250.000,- Hotel Ibis/ Dreamtel Hotel/ Favehotel, Jakarta | 28 – 29 Agustus 2017 | Rp 4.250.000,- Hotel Ibis/ Dreamtel Hotel/ Favehotel, Jakarta | 27 – 28 September 2017 | Rp 4.250.000,- Hotel Ibis/ Dreamtel Hotel/ […]

Practical Service Excellence

Practical Service Excellence

Practical Service Excellence InterContinental Hotel/The Park Lane/Park Hotel, Jakarta | 24 – 25 Juli 2017 | 4.375.000  InterContinental Hotel/The Park Lane/Park Hotel, Jakarta | 25 – 26 September 2017 | 4.375.000  InterContinental Hotel/The Park Lane/Park Hotel, Jakarta | 20 – 21 November 2017 | 4.375.000     Menenuhi apa yang diperlukan customer dan cara memberikan […]

PROFESSIONAL RECEPTIONIST & OPERATOR – Pasti Jalan
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PROFESSIONAL RECEPTIONIST & OPERATOR – Pasti Jalan

PROFESSIONAL RECEPTIONIST & OPERATOR Hotel Ibis, Yogyakarta | 29 – 31 Mei 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 05 – 07 Juni 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 12 – 14 Juni 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 19 – 21 Juni 2017 […]

GENERAL AFFAIR MANAGEMENT – Pasti Jalan
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GENERAL AFFAIR MANAGEMENT – Pasti Jalan

GENERAL AFFAIR MANAGEMENT Hotel Menara Peninsula, Jakarta | Kamis-Jumat, 08 – 09 Juni 2017 | Rp. 3.750.000,- PASTI JALAN Hotel Menara Peninsula, Jakarta | Kamis-Jumat, 06 – 07 Juli 2017 | Rp. 3.750.000,- PASTI JALAN Hotel Menara Peninsula, Jakarta | Kamis-Jumat, 03 – 04 Agustus 2017 | Rp. 3.750.000,- PASTI JALAN Hotel Menara Peninsula, Jakarta […]

PROFESSIONAL RECEPTIONIST & OPERATOR – Almost Running (DISKON 50%*)

PROFESSIONAL RECEPTIONIST & OPERATOR – Almost Running (DISKON 50%*)

PROFESSIONAL RECEPTIONIST & OPERATOR Graha Mustika Ratu, Jakarta | 09 Juni 2017 | 09.00 – 17.00 WIB | RP. 1.750.000 – ALMOST RUNNING Graha Mustika Ratu, Jakarta | 16 Agustus 2017 | 09.00 – 17.00 WIB | RP. 1.750.000 Graha Mustika Ratu, Jakarta | 04 Desember 2017 | 09.00 – 17.00 WIB | RP. 1.750.000 […]

HANDLING CUSTOMERS COMPLAINTS

HANDLING CUSTOMERS COMPLAINTS

HANDLING CUSTOMERS COMPLAINTS and IMPROVING RELATIONSHIP with KEY CUSTOMERS Fave Hotel Melawai, Jakarta | 12 Mei 2017 | Rp 2.000.000,- Fave Hotel Melawai, Jakarta | 09 Juni 2017 | Rp 2.000.000,- Fave Hotel Melawai, Jakarta | 01 Juli 2017 | Rp 2.000.000,- Fave Hotel Melawai, Jakarta | 12 Agustus 2017 | Rp 2.000.000,- Fave Hotel […]

Customer Service Excellence – ALMOST RUNNING

Customer Service Excellence – ALMOST RUNNING

CUSTOMER SERVICE EXCELLENCE Hotel Ibis/ Dreamtel Hotel / Favehotel, Jakarta | 17 – 18 Mei 2017 | Rp. 4.250.000,- ALMOST RUNNING Hotel Ibis/ Dreamtel Hotel / Favehotel, Jakarta | 14 – 15 Juni 2017 | Rp. 4.250.000,-  Hotel Ibis/ Dreamtel Hotel / Favehotel, Jakarta | 12 – 13 Juli 2017 | Rp. 4.250.000,-  Hotel Ibis/ Dreamtel Hotel / Favehotel, Jakarta | […]

Improving Quality of Interaction & Handling Customer Complaint – PASTI JALAN

Improving Quality of Interaction & Handling Customer Complaint – PASTI JALAN

Improving Quality of Interaction & Handling Customer Complaint Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta | 26 – 27 April 2017 | Rp.4.925.000 – PASTI JALAN Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta | 26 – 27 Mei 2017 | Rp.4.925.000  Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta | 08 – 09 Juni 2017 | Rp.4.925.000  Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta […]

ADVANCED SKILL TO MANAGE CATERING AND ACCOMMODATION – Pasti Jalan
By March 6, 2017 0 Comments Read More →

ADVANCED SKILL TO MANAGE CATERING AND ACCOMMODATION – Pasti Jalan

ADVANCED SKILL TO MANAGE CATERING AND ACCOMMODATION Hotel Ibis, Yogyakarta | 13 – 15 Maret 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 22 – 23 Maret 2017 | Rp 5.900.000,- per peserta – PASTI JALAN Hotel Ibis, Yogyakarta | 29 – 31 Maret 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta […]