Customer Service

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) – Pasti Jalan
By April 20, 2017 0 Comments Read More →

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) – Pasti Jalan

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) Hotel Ibis, Yogyakarta | 29 – 30 April 2017 (Weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 02 – 04 Mei 2017 | Rp 5.900.000,- per peserta – PASTI JALAN Hotel Ibis, Yogyakarta | 06 – 07 Mei 2017 (Weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta […]

SERVICE LEVEL AGREEMENT – Pasti Jalan
By April 7, 2017 0 Comments Read More →

SERVICE LEVEL AGREEMENT – Pasti Jalan

SERVICE LEVEL AGREEMENT Yogyakarta /Semarang / Solo | 17 – 18 April 2017  | Rp. 5.900.000 Per Peserta Bandung / Jakarta / Surabaya | 17 – 18 April 2017 | Rp. 6.900.000 Per Peserta Bali / Batam /Balikpapan / Manado / Lombok | 17 – 18 April 2017 | Rp. 7.900.000 Per Peserta  Hotel Sofyan, Jakarta […]

COMMUNICATIONS SKILLS FOR CUSTOMER SERVICE
By April 5, 2017 0 Comments Read More →

COMMUNICATIONS SKILLS FOR CUSTOMER SERVICE

COMMUNICATIONS SKILLS FOR CUSTOMER SERVICE Graha Mustika Ratu, Jakarta | 24 Mei 2017 | 09.00 – 17.00 WIB | RP. 1.750.000 Graha Mustika Ratu, Jakarta | 23 Agustus 2017 | 09.00 – 17.00 WIB | RP. 1.750.000 Graha Mustika Ratu, Jakarta | 30 November 2017 | 09.00 – 17.00 WIB | RP. 1.750.000     […]

COMPREHENSIVE SERVICE EXCELLENCE SKILLS
By April 5, 2017 0 Comments Read More →

COMPREHENSIVE SERVICE EXCELLENCE SKILLS

COMPREHENSIVE SERVICE EXCELLENCE SKILLS Graha Mustika Ratu, Jakarta | 25 – 26 April 2017 | 09.00 – 16.00 WIB | RP. 3.200.000  Graha Mustika Ratu, Jakarta | 11 – 12 Desember 2017 | 09.00 – 16.00 WIB | RP. 3.200.000    Customer service officer  (petugas layanan pelanggan) merupakan ujung tombak perusahaan di jajaran depan (front […]

TELEPHONE TECHNIQUE & COURTESY
By April 5, 2017 0 Comments Read More →

TELEPHONE TECHNIQUE & COURTESY

TELEPHONE TECHNIQUE & COURTESY  Graha Mustika Ratu, Jakarta | 12 April 2017 | 09.00 – 17.00 WIB | RP. 1.750.000,-  Graha Mustika Ratu, Jakarta | 21 Juli 2017 | 09.00 – 17.00 WIB | RP. 1.750.000,- Graha Mustika Ratu, Jakarta | 30 November 2017 | 09.00 – 17.00 WIB | RP. 1.750.000,-     DESCRIPTION […]

QUALITY CUSTOMER SERVICE (SERVICE EXCELLENT)

QUALITY CUSTOMER SERVICE (SERVICE EXCELLENT)

QUALITY CUSTOMER SERVICE (SERVICE EXCELLENT) Yogyakarta | 10 – 12 April 2017 | Rp 5.950.000/person Yogyakarta | 17 – 19 Mei 2017 | Rp 5.950.000/person Yogyakarta | 19 – 21 Juni 2017 | Rp 5.950.000/person Yogyakarta | 10 – 12 Juli 2017 | Rp 5.950.000/person Jadwal Training 2017 Selanjutnya …   MATERI TRAINING SERVICE EXCELLENT Apa yang […]

EFFECTIVE CUSTOMER RELATIONSHIP SERVICE – Pasti Jalan
By April 5, 2017 0 Comments Read More →

EFFECTIVE CUSTOMER RELATIONSHIP SERVICE – Pasti Jalan

EFFECTIVE CUSTOMER RELATIONSHIP SERVICE Yogyakarta / Semarang / Solo | 03 – 04 April 2017  | Rp. 5.900.000 Per Peserta Bandung / Jakarta / Surabaya | 03 – 04 April 2017 | Rp. 6.900.000 Per Peserta Bali / Batam /Balikpapan / Manado / Lombok | 03 – 04 April 2017 | Rp. 7.900.000 Per Peserta […]

CUSTOMER SERVICE MANAGEMENT
By March 30, 2017 0 Comments Read More →

CUSTOMER SERVICE MANAGEMENT

CUSTOMER SERVICE MANAGEMENT Hotel Ibis, Yogyakarta | 10 – 12 April 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 17 – 19 April 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 25 – 27 April 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 02 – 04 Mei 2017 | Rp 5.900.000,- per peserta Jadwal Training […]

Improving Quality of Interaction & Handling Customer Complaint – PASTI JALAN

Improving Quality of Interaction & Handling Customer Complaint – PASTI JALAN

Improving Quality of Interaction & Handling Customer Complaint Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta | 26 – 27 April 2017 | Rp.4.925.000 – PASTI JALAN Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta | 26 – 27 Mei 2017 | Rp.4.925.000  Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta | 08 – 09 Juni 2017 | Rp.4.925.000  Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta […]

HANDLING CUSTOMER COMPLAINT (PENANGANAN KOMPLAIN PELANGGAN) – Pasti Jalan
By March 27, 2017 0 Comments Read More →

HANDLING CUSTOMER COMPLAINT (PENANGANAN KOMPLAIN PELANGGAN) – Pasti Jalan

HANDLING CUSTOMER COMPLAINT  (PENANGANAN KOMPLAIN PELANGGAN) Hotel Ibis, Yogyakarta | 03 – 05 April 2017 | Rp 5.900.000,- per peserta – PASTI JALAN Hotel Ibis, Yogyakarta | 10 – 12 April 2017 | Rp 5.900.000,- per peserta – PASTI JALAN Hotel Ibis, Yogyakarta | 17 – 19 April 2017 | Rp 5.900.000,- per peserta Hotel […]