Customer Service

Effective Lobbying Negotiation – PASTI JALAN
By July 21, 2017 0 Comments Read More →

Effective Lobbying Negotiation – PASTI JALAN

Effective Lobbying Negotiation Hotel Ibis, Yogyakarta | 24 – 26 Juli 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 31 Juli – 02 Agustus 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 07 – 09 Agustus 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 14 – 16 Agustus 2017 […]

Mengatasi Komplain Pelanggan
By July 20, 2017 0 Comments Read More →

Mengatasi Komplain Pelanggan

EFFECTIVE HANDLING COMPLAINT TECHNIQUES (Mengatasi Komplain Pelanggan) Puri Denpasar Hotel, Jakarta | 25 Agustus 2017 | Rp 1.500.000 Puri Denpasar Hotel, Jakarta | 23 November 2017 | Rp 1.500.000       Apakah pelanggan Anda sering mengeluh dan kecewa terhadap service yang Anda berikan? Atau apakah Anda merasa pelanggan Anda rewel dan banyak menuntut? Pelanggan […]

CUSTOMER RELATIONSHIP SERVICE – Pasti Jalan
By July 20, 2017 0 Comments Read More →

CUSTOMER RELATIONSHIP SERVICE – Pasti Jalan

EFFECTIVE CUSTOMER RELATIONSHIP SERVICE Hotel Ibis, Yogyakarta | 24 – 26 Juli 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 31 Juli – 02 Agustus 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 07 – 09 Agustus 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 14 – 16 Agustus […]

HANDLING CUSTOMER COMPLAINT (PENANGANAN KOMPLAIN PELANGGAN) – Pasti Jalan
By July 19, 2017 0 Comments Read More →

HANDLING CUSTOMER COMPLAINT (PENANGANAN KOMPLAIN PELANGGAN) – Pasti Jalan

HANDLING CUSTOMER COMPLAINT  (PENANGANAN KOMPLAIN PELANGGAN) Hotel Ibis, Yogyakarta | 24 – 26 Juli 2017 | Rp 5.900.000,- per peserta – PASTI JALAN Hotel Ibis, Yogyakarta | 31 Juli – 02 Agustus 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 07 – 09 Agustus 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta […]

Improving Quality of Interaction & Handling Customer Complaint – PASTI JALAN

Improving Quality of Interaction & Handling Customer Complaint – PASTI JALAN

Improving Quality of Interaction & Handling Customer Complaint Amaris Hotel, Jakarta | 10 – 11 Agustus 2017 | Rp.4.925.000 – PASTI JALAN Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta | 05 – 06 Oktober 2017 | Rp.4.925.000 Aryaduta Hotel Semanggi/ Swiss-Belhotel, Jakarta | 07 – 08 Desember 2017 | Rp.4.925.000   Memahami Kepuasan Pelanggan (Customer Satisfaction) memiliki […]

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) – Pasti Jalan
By July 12, 2017 0 Comments Read More →

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) – Pasti Jalan

PELAYANAN PRIMA (QUALITY CUSTOMER SERVICES) Hotel Ibis, Yogyakarta | 17 – 19 Juli 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 22 – 23 Juli 2017 (Weekend) | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 24 – 26 Juli 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 29 – 30 […]

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT – Pasti Jalan
By July 12, 2017 0 Comments Read More →

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT – Pasti Jalan

BEST PRACTICE FOR HANDLING CUSTOMER COMPLAINT Hotel Sofyan, Jakarta | 17 – 18 Juli 2017 | Rp. 6.900.000 Per Peserta – PASTI JALAN Yogyakarta / Semarang / Solo | 24 – 25 Juli 2017 | Rp. 5.900.000 Per Peserta Bandung / Jakarta / Surabaya | 24 – 25 Juli 2017 | Rp. 6.900.000 Per Peserta […]

SERVICE LEVEL AGREEMENT
By June 23, 2017 0 Comments Read More →

SERVICE LEVEL AGREEMENT

SERVICE LEVEL AGREEMENT Yogyakarta / Semarang / Solo | 03 – 04 Juli 2017 | Rp. 5.900.000 Per Peserta Bandung / Jakarta / Surabaya | 03 – 04 Juli 2017 | Rp. 6.900.000 Per Peserta Bali / Batam /Balikpapan / Manado / Lombok | 03 – 04 Juli 2017 | Rp. 7.900.000 Per Peserta Yogyakarta […]

Lean Service
By June 22, 2017 0 Comments Read More →

Lean Service

Lean Service Ashely Hotel/ Amaris La Codefin Kemang, Jakarta | 06 – 07 Juli 2017 | Rp 4.925.000 Ashely Hotel/ Amaris La Codefin Kemang, Jakarta | 06 – 07 September 2017 | Rp 4.925.000 Ashely Hotel/ Amaris La Codefin Kemang, Jakarta | 09 – 10 November 2017 | Rp 4.925.000     LATAR BELAKANG Dalam  […]

FAKTOR-FAKTOR YANG MEMPENGARUHI PERILAKU KONSUMEN
By June 21, 2017 0 Comments Read More →

FAKTOR-FAKTOR YANG MEMPENGARUHI PERILAKU KONSUMEN

FAKTOR-FAKTOR YANG MEMPENGARUHI PERILAKU KONSUMEN Yogyakarta / Semarang / Solo | 03 – 04 Juli 2017 | Rp. 5.900.000 Per Peserta Bandung / Jakarta / Surabaya | 03 – 04 Juli 2017 | Rp. 6.900.000 Per Peserta Bali / Batam /Balikpapan / Manado / Lombok | 03 – 04 Juli 2017 | Rp. 7.900.000 Per […]