DEALING WITH DIFFICULT PEOPLE

DEALING WITH DIFFICULT PEOPLE

Yogyakarta | 04 – 06 Agustus 2015 | Rp 6.500.000,-
Yogyakarta | 15 – 17 September 2015 | Rp 6.500.000,-
Yogyakarta | 20 – 22 Oktober 2015 | Rp 6.500.000,-
Yogyakarta | 03 – 05 November 2015 | Rp 6.500.000,-
Yogyakarta | 15 – 17 Desember 2015 | Rp 6.500.000,-

 

PARTICIPANT

Anyone who has to deal with difficult people or difficult issues

 

OBJECTIVE

  1. Identify what are problem people and behavior
  2. Demonstrate practical techniques for managing problem people situations
  3. Enable practical exercises to show what skill are needed in managing problem people and situations

 

COURSE OUTLINE

  • Knowing yourself first
  • Understanding behaviour and its effects
  • The organisational context
  • Understanding the dynamics
  • different behaviour types
  • Managing your own reactions
  • Dealing with difficult situations
  • Communication skills that help deal effectively with difficult people

 

TRAINING METHOD

  • Presentation
  • Discussion
  • Case Study
  • Evaluation



INSTRUCTOR

Drs. H. Syafaruddin Alwi, MS

 

TIME

  • Tanggal 04-06 Agustus 2015
  • Tanggal 15-17 September 2015
  • Tanggal 20-22 Oktober 2015
  • Tanggal 03-05 November 2015
  • Tanggal 15-17 Desember 2015



PLACE

  • JAKARTA
  • BANDUNG
  • YOGYAKARTA
  • BATAM
  • SEMARANG
  • SURABAYA
  • DENPASAR
  • MEDAN
  • DLL

 

TRAINNING FEE

Rp 6.500.000,-/person/Non Recidential



FACILITIES

  • Training Kit
  • Handout
  • Certificate
  • Lunch + 2 X Coffee Break
  • Souvenir
  • Pick Up Participant

Formulir Permintaaan Informasi Lanjutan / Pra-Pendaftaran Public Training
  1. INFORMATION OPTIONS
  2. (required)
  3. (required)
  4. PERSONAL DATA
  5. (required)
  6. (required)
  7. (required)
  8. (valid email required)
  9. (required)
  10. (required)
  11. PRE REGISTRATION DATA (Tidak Mengikat)
  12. (required)
  13. MESSAGE FOR TRAINING PROVIDER
 

cforms contact form by delicious:days

About the Author:

Post a Comment