Efficient Administration Skills – YOGYAKARTA
Efficient Administration Skills
Hotel Grage Ramayana | 17-19 Januari 2012 | 08.00 – 16.00 WIB | Rp. 4.000.000 / Peserta
Hotel Grage Ramayana | 1-3 Februari 2012 | 08.00 – 16.00 WIB | Rp. 4.000.000 / Peserta
Hotel Grage Ramayana | 7-9 Maret 2012 | 08.00 – 16.00 WIB | Rp. 4.000.000 / Peserta
OBJECTIVES
- Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency.
- Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively.
- Handle telephone calls properly and professionally.
- Develop self-management techniques and learn ways for dealing with time wasters.
- Improve memory skills with several reinforcement methods and exercises.
OUTLINE
The Administrator/Secretary as Part of the Support Team
- The Importance of Team Work
- Taking Initiative
- Having the Right Attitude
The Modern Administrator Highly Needed Abilities
- Adaptability to a Changing Office Environment
- Maturity and Political Skills
- Seeing through Obstacles and Building on Talents and Strengths
Written Communication
- Style
- Layout
- Clear Writing
- Proof Reading
Verbal Communication
- Building Bonds with Boss and Colleagues
- Overcoming Communication Barriers
- Speaking Skills
- Listening Skills
Using the Telephone Properly
- Professional Telephone Behavior
- Rules for Good Listening
- Rules for Good Questioning
- Rules for Good Speaking
Effective Time Planning
- Identifying and Controlling Time Wasters
- Setting Priorities
- Dealing with Procrastination
- Organizing an Efficient To-Do System
Memory Reinforcement Techniques
Remembering By Association Using Acronyms and the Method of Loci
PARTICIPANTS
Administrators, assistant administrators and secretaries. And also those with the potential of becoming administrators can benefit from this program.
DELIVERY TYPE
Lecturing, workshop, interactive consultation, case study, and presentation
INSTRUCTOR
Drs. Bambang Darmadi, MM
TIME
- 17-19 Januari 2012
- 1-3 Februari 2012
- 7-9 Maret 2012
VENUE
Hotel Grage Ramayana – Yogyakarta
Fee & INVESTATION:
- Rp. 4.000.000 per peserta (Non-Residential).
- Minimal kelas running 3 (tiga) peserta.
- (Including picking-up service from the airport / railway station to hotel, training modul, training kit, 2x coffee break, 1x lunch, souvenir, and certificate)
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