INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (IT-IL)

Hotel Golden Flower, Bandung  | 30 April – 3 Mei 2012 |  Rp 5.950.000/person
Hotel Golden Flower, Bandung  | 14 – 16 Mei 2012 |  Rp 5.950.000/person
Hotel Golden Flower, Bandung | 17 – 20 Spetember 2012 | Rp 5.950.000/person
Hotel Harris Tuban Bali / Hotel Bintang *** | 08 – 11 Oktober 2012 |  Rp 7.250.000/person

INTRODUCTION :
The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations.
ITIL gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL is published in a series of books, each of which covers an IT management topic. The names ITIL and IT Infrastructure Library are registered trademarks of the United Kingdom’s Office of Government Commerce (OGC).

TRAINING MATERIAL OUTLINE :
1.    Service Strategy

• Service Portfolio Management
•  Demand Management
• IT Financial Management
• Supplier Management

2.    Service Design

•  Service Catalogue Management
• Service Level Management
• Risk Management
• Capacity Management
• Availability Management
•  IT Service Continuity Management
•  Information Security Management
• Compliance Management
• IT Architecture Management
• Supplier Management

3.    Service Transition

• Service Asset and Configuration Management
•  Service Validation and Testing
• Evaluation
• Release Management
• Change Management
• Knowledge Management

4.    Service Operation

• Event Management
• Incident Management
• Problem Management
• Request Fulfillment
• Access Management

5.    Continual Service Improvement

• Service Level Management
• Service Measurement and Reporting
• Continual Service Improvement

INSTRUKTUR :

OKTRI MOHAMMAD FIRDAUS, ST., MT.

OKTRI MOHAMMAD FIRDAUS, ST., MT.  Adalah  master lulusan Teknik dan Management Industri ITB, kini sebagai Dosen dan Sekretaris Program Studi Teknik Industri  Fakultas Teknik  Universitas Widyatama, Bandung. Jabatan lain sebagai Kepala Divisi Riset Logistic and Supply Center Universitas Widyatama Bandung, serta menjadi dosen untuk beberapa perguruan tinggi di Jawa Barat. Beberapa keahlian beliau dalam hal-hal sebagai berikut : SAP – Fundamentals, Analisis Pengukuran Kerja, Perancangan Sistem Kerja & Ergonomi, Supply Chain Management, Project management, Manajemen Perawatan & Operasional, Perencanaan dan Perancangan Produk, Strategi Operasi & Integrasi, Pemodelan Sistem dll. Selain pemakalah dalam seminar internasional dan nasional Knowledge Management Based On Expert System, Proceeding Asia Pasific Industrial Engineering and Management, beliau juga kerap menjadi instruktur pelatihan untuk perusahaan-perusahaan besar seperti : Chevron Pacific Indonesia, Freeport, Sandvik, Exxon Mobil, Pertamina, PT. Kaltim Prima Coal (KPC), Adaro, Toyota Motor Manufacturing Indonesia, Bank CIMB Niaga, PT. Pupuk Sriwijaya, Dinas Kesehatan Kabupaten Bandung, Direktorat Metrologi, PT. Telkom , Pikiran Rakyat, KIE Bontang, dan lain-lain.

TEMPAT TRAINING :

• Hotel Golden Flower, Bandung
• Hotel Harris Tuban Bali / Hotel Bintang ***

DURASI TRAINING :

4 hari

WAKTU TRAINING :

• 30 April – 3 Mei 2012
• 14 – 16 Mei 2012
• 17 – 20 Spetember 2012
• 08 – 11 Oktober 2012
  

HARGA INVESTASI/PESERTA :

Bali

1. Rp 7. 250.000/person (bayar penuh)  atau
2. Rp 7.000.000/peserta (early bird, yang membayar 1 Minggu sebelum pelaksanaan)  atau
3. Rp 6.750.000/peserta (peserta bergroup yang terdiri dari 3 peserta atau lebih dari 1 perusahaan yang sama)

Bandung

1. Rp 5.950.000/person (bayar penuh)  atau
2. Rp 5.750.000/peserta (early bird, yang membayar 1 Minggu sebelum pelaksanaan)  atau
3. Rp 5.500.000/peserta (peserta bergroup yang terdiri dari 3 peserta atau lebih dari 1 perusahaan yang sama)

FASILITAS UNTUK PESERTA :

1. Training Module
2. Flash Disk contains training material
3. Certificate
4.  Stationeries: NoteBook and Ballpoint
5. T-Shirt
6. Backpack
7.  Training Photo
8. Training room with full AC facilities and multimedia
9. Lunch and twice coffeebreak everyday of training
10. Qualified instructor
11. Transportation for participants from hotel of participants to/from hotel of training (if minimal number of participants from one company is 4 persons)