Quality Management Systems ISO 9001: 2015 – TUV Rheinland®

Quality Management Systems ISO 9001: 2015

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DESKRIPSI

The Introduction to ISO 9001:2008 has not been included in this Committee Draft. It will be revised as part of the response to the CD comments and ballots and incorporated into the Draft International Standard (DIS). ISO/IEC Directives, Part 1, Consolidated ISO Supplement, 2013, Annex SL, Appendix 2 sets out the High Level Structure, identical core text and common terms and core definitions that are to form, when possible, the nucleus of future and revised management system standards such as ISO 9001. All MSS (whether they are Type A or Type B MSS) shall, in principle, use consistent structure, common text and terminology so that they are easy to use and compatible with each other. The guidance and structure given in Appendix 2 to this Annex SL shall, in principle, also be followed (based on ISO/TMB Resolution 112 18/2012)’. Accordingly, ISO/CD 9001 has adopted the structure, common text and terminology provided in Annex SL, Appendix 2 as the nucleus of this revision and highlighted this in the document by the use of a red italic font. Annex SL, Appendix 2 allows discipline specific additions to the core text and this has been utilized for the following:

1. Specific Quality Management System Requirements considered essential to meet the scope of the standard;
2. Requirements that may appear to be generic but are considered essential to reflect use of the Quality Management Principles that form the basis for the Quality Management System Standards within the ISO 9000 Family;
3. Requirements and Notes that enhance or Clarify the Core Text.

Materi Training Quality Management Systems ISO 9001: 2015

1. Scope
2. Normative References
3. Terms and Definitions
4. Context of the Organization
   • Understanding the Organization and Its Context
   • Understanding the Needs and Expectations of Interested Parties
   • Determining the Scope of the Quality Management System
   • Quality Management System
5. Leadership
   • Leadership and Commitment
   • Quality Policy
   • Organizational Roles, Responsibilities and Authorities
6. Planning
   • Actions to Address Risks and Opportunities
   • Quality Objectives and Planning to Achieve Them
   • Planning of Changes
7. Support
   • Resources
   • Competence
   • Awareness
   • Communication
   • Documented Information
8. Operation
   • Operational Planning and Control
   • Determination of Market Needs and Interactions with Customers
   • Operational Planning Process
   • Control of External Provision of Goods and Services
   • Development of Goods and Services
   • Production of Goods and Provision of Services
   • Release of Goods and Services
   • Non-Conforming Goods and Services
9. Performance Evaluation
   • Monitoring, Measurement, Analysis and Evaluation
   • Internal Audit
   • Management Review
10. Improvement
    • Non-Conformity and Corrective Action
    • Improvement
11. Annex A Quality Management Principles (Informative)

 

METODE

Presentasi, diskusi

 

Instruktur Training Quality Management Systems ISO 9001: 2015

Tim Instruktur TUV Rheinland®

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