Customer Complaint

HANDLING DIFFICULT CUSTOMERS & COMPLAINTS – Almost Running

Customer Service, Problem Solving, Yogyakarta / By

HANDLING DIFFICULT CUSTOMERS & COMPLAINTS Hotel Cavinton, Yogyakarta | 23 – 25 November 2016 | Rp. 6.500.000,-     DESCRIPTION In every type of business, you are bound to encounter irate, demanding and unreasonable customers.  Service providers can well appreciate that it is never pleasant to handle irate or irrational customers, even though they know …

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BEST PRACTICE HANDLING CUSTOMERS COMPLAINT

Bali, Balikpapan, Bandung, Batam, Communication Skills, Customer Service, Jakarta, Makasar, Manado, Medan, Pekanbaru, Semarang, Surabaya, Yogyakarta / By

BEST PRACTICE HANDLING CUSTOMERS COMPLAINT Denpasar | 18 Februari 2016 | Rp 9.950.000,- Jakarta| 01 Maret 2016 | Rp 4.450.000,- Bandung | 03 Maret 2016 | Rp 4.450.000,- Yogyakarta | 07 Maret 2016 | Rp 4.950.000,- Jadwal Training 2016 Selanjutnya …     DESKRIPSI   Customer Satisfaction merupakan tujuan utama dalam pelayanan prima kepada pelanggan. Setiap …

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Improving Quality of Interaction & Handling Customer Complaint – ALMOST RUNNING

Call Centres, Communication Skills, Customer Service, Jakarta / By

Improving Quality of Interaction & Handling Customer Complaint Five Star Hotels, Jakarta | 08 – 09 December 2015 | Rp. 6.600.000     Memahami Kepuasan Pelanggan (Customer Satisfaction) memiliki arti penting terhadap perkembangan perusahaan. Oleh karena itu untuk sadar akan perannya sebagai ujung tombak perusahaan sangatlah diperlukan sehingga dapat lebih bertanggung jawab terhadap peningkatan mutu pelayanan. Untuk …

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