keluhan pelanggan

HANDLING COMPLAINT AND DIFFICULT CUSTOMER – Pasti Jalan

HANDLING COMPLAINT AND DIFFICULT CUSTOMER Hotel Ibis, Yogyakarta | 18 – 20 Desember 2017 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 27 – 29 Desember 2017 | Rp 5.900.000,- per peserta – PASTI JALAN     Pendahuluan Training Handling Complaint and Difficult Customer Selama masih ada complain yang datang dari pelanggan dan nasabah, berarti …

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COMPLAINT HANDLING MANAGEMENT

COMPLAINT HANDLING MANAGEMENT Yogyakarta | 07 – 09 Maret 2016 | Rp 5.950.000/person Yogyakarta | 11 – 13 April 2016 | Rp 5.950.000/person Yogyakarta | 09 – 11 Mei 2016 | Rp 5.950.000/person Yogyakarta | 06 – 08 Juni 2016 | Rp 5.950.000/person Jadwal Training 2016 Selanjutnya …     PENDAHULUAN COMPALINT HANDLING MANAGEMENT : Tujuan yang ingin dicapai melalui program ini …

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BEST PRACTICE HANDLING CUSTOMERS COMPLAINT

BEST PRACTICE HANDLING CUSTOMERS COMPLAINT Denpasar | 18 Februari 2016 | Rp 9.950.000,- Jakarta| 01 Maret 2016 | Rp 4.450.000,- Bandung | 03 Maret 2016 | Rp 4.450.000,- Yogyakarta | 07 Maret 2016 | Rp 4.950.000,- Jadwal Training 2016 Selanjutnya …     DESKRIPSI   Customer Satisfaction merupakan tujuan utama dalam pelayanan prima kepada pelanggan. Setiap …

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Handling Complaint and Difficult Customer

Handling Complaint and Difficult Customer Menara Peninsula Hotel, Jakarta | 30 – 31 Oktober 2013 | fee : menyusul   Materi Training :  Perusahaan dan pelanggan Penyebab pelanggan complaint. Hal-hal untuk menghindati complaint. Membentuk mindset :complaint adalah sebuah ‘Hadiah’ Teknikmenangan Keluhan Pelanggan Difficult customer dancaramenghadapinya Perlunya program penanganan keluhan yang menyeluruh Teknik mencari dan mengenali keluhan …

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Complaint is a Gift : Win Your Customer’s Heart and Ensure Repeat Business

Complaint is a Gift: Win Your Customer’s Heart and Ensure Repeat Business Bidakara Hotel, Jakarta | 06 – 07 Juni 2012 | 09.00 am-05.00 pm | Rp. 2.700.000,-/person By The Indonesia’s Acknowledged Service Practitioner : Wardhani Soedjono Why ”Complaint is a Gift” Organizations can lost many customers when complaints are not handled well, resulting in …

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