PROBLEM SOLVING, DECISION MAKING & CONFLICT MANAGEMENT

PROBLEM SOLVING, DECISION MAKING & CONFLICT MANAGEMENT

Kuala Lumpur/ Singapore | April 01 – 02, 2019 | IDR 8.500.000
Bangkok/ Hongkong | April 01 – 02, 2019 | IDR 9.000.000
Kuala Lumpur/ Singapore | April 08 – 09, 2019 | IDR 8.500.000
Bangkok/ Hongkong | April 08 – 09, 2019 | IDR 9.000.000
Kuala Lumpur/ Singapore | April 15 – 16, 2019 | IDR 8.500.000

Jadwal Training 2019 Selanjutnya …

 

 

PROBLEM SOLVING, DECISION MAKING & CONFLICT MANAGEMENT TRAINING DESCRIPTION

This training will discuss three important things in organizational dynamics, there is problem solving, decision making and conflict management. Problem solving will discuss how to solve the problem with some creative alternative solutions that can be implemented. Some cases and exercises will be discussed to solve the problems being faced by the company or do the trouble shooting in a creative and systematic steps. Topics decision making, will discuss how to make decisions in a creative and innovative that replaces the conventional ways that has been abandoned. This training will teach participants techniques to identify barriers in the organization, manage and resolve these barriers to creativity, which in turn can be used to solve problems and make the best decision.

Management conflict topic will discuss the definition of conflict, subordinate supervisor conflict, conflict between employees, how to manage conflict to achieve harmony work, how to handle difficult people and how to turn conflict into one tool to boost the spirit of work.

 

PROBLEM SOLVING, DECISION MAKING & CONFLICT MANAGEMENT TRAINING OBJECTIVES AND BENEFITS

1. Understand the concept of Problem Solving and Decision Making
2. Developing creative solution idea for Problem Solving and Decision Making
3. Being able to find the most effective and the most efficient solution in the Problem Solving and Decision Making.
4. Managing conflict and overcome the difficult people in the company

 

PROBLEM SOLVING, DECISION MAKING & CONFLICT MANAGEMENT TRAINING OUTLINE

1. The basic concept of effective problem solving and decision making
2. Characteristics of Problems and Problem Identification Techniques
3. Problem Solving and Decision Making Proces
4. Group creative problem solving and decision making model: Brainstorming, facilitation and mediation, and process improvement
5. Conflict Management and Conflict Type in Management
6. Organizational Barriers and  Creative Environmental Management
7. Psychology of Conflict: how conflicts are formed and transmitted
8. Ability to Manage Conflict and Maintain a Good Performance Achievement.
9. Art of Influencing in the context of leadership
10. Role play and case study

 

PROBLEM SOLVING, DECISION MAKING & CONFLICT MANAGEMENT TRAINING PARTICIPANTS

It is suitable for all managers, supervisors and staff.

 

Training Time & Venue

• Ibis Styles Hotel Kuala Lumpur, Malaysia
• Ibis Hotel, Singapore
• Novotel Hotel Bangkok
• Rosedale on The Park Hotel, Hongkong
• April 01 – 02, 2019
• April 08 – 09, 2019
• April 15 – 16, 2019
• April 22 – 23, 2019
• May 29 – 30, 2019
• May 06 – 07 ,2019
• May 13 – 14, 2019
• May 20 – 21, 2019
• May 27 – 28, 2019
• June 12 -13, 2019
• June 17 – 18, 2019
• June 24 – 25, 2019
• July 01 – 02, 2019
• July 08 – 09 ,2019
• July 15 – 16, 2019
• July 22 – 23, 2019
• July 29 – 30, 2019
• August 05 – 06, 2019
• August 13 – 14, 2019
• August 19 – 20, 2019
• August 26 – 27, 2019
• September 02 – 03, 2019
• September 09 – 10, 2019
• September 16 – 17, 2019
• September 23 – 24, 2019
• 30 September – 01 October ,2019
• October 07 – 08, 2019
• October 14 – 15, 2019
• October 21 – 22, 2019
• October 28 – 29 ,2019
• November 04 – 05 ,2019
• November 11 – 12, 2019
• November 18 – 19, 2019
• November 25 – 26, 2019
• December 02 – 03, 2019
• December 09 – 10, 2019
• December 16 – 17, 2019
• December 23 – 24 ,2019
• December 30 – 31, 2019

 

PROBLEM SOLVING, DECISION MAKING & CONFLICT MANAGEMENT TRAINING INVESTMENT DAN FACILITIES

• Kuala Lumpur & Singapore: IDR 8.500.000 min 3 person, IDR 7.000.000 min 4 person, IDR 6.000.000 min 5 person
• Bangkok: IDR 9.000.000 min 3 person, IDR 7.500.000 min 4 person, IDR 6.500.000 min 5 person.
• Hongkong : IDR 9.000.000 min 5 person, IDR 7.500.000 min 6 person , IDR 6.500.000 min 7 person
• Facility : Certificate, Training kits, USB, Lunch, Coffe Break, Souvenir

 

PROBLEM SOLVING, DECISION MAKING & CONFLICT MANAGEMENT TRAINING INSTRUCTOR

Dr. rer. nat Arief Fahmie, S.Psi., MA Psikolog

 

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