ITIL DASAR

ITIL – IT Infrastructure Library Foundation

IT Infrastructure Library Foundation Five Star Hotels*, Jakarta | 04 – 05 September 2015 | Rp 6.600.000    PROGRAM CONTENT ITIL NO SESSIONS HOURS 1 CommencingService Management and ITIL 1 2 Mastering Service Strategy and Demand Management 2 3 Valuing Service Design 2 4 Mastering Service Catalogue and Service Level Management 1 5 Familiarizing Service Transition …

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ITIL: IT Infrastructure Library Foundation

IT Infrastructure Library Foundation Yogyakarta | 18 – 19 December  2014 | Rp 6.050.000   PROGRAM DESCRIPTION ITIL TRAINING This entry-level qualification training offers participants general awareness of key concepts, structure, elements, and terminology used in Information Technology Infrastructure Library (ITIL) Service Lifecycle, including linkages between Lifecycle stages, core principles, processes implemented and their contribution to Service Management practices. Upon …

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ITIL V3. FUNDAMENTAL

 ITIL V3. FUNDAMENTAL Estubizi Business Center, Jakarta Selatan | 12-14 Mei 2012 | 08.30 – 16.30 WIB | Rp 4.250.000,-   Descriptions : This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation …

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