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PROBLEM SOLVING, DECISION MAKING & CONFLICT MANAGEMENT

PROBLEM SOLVING, DECISION MAKING & CONFLICT MANAGEMENT

Kuala Lumpur / Singapore | February 06 – 07, 2017 | IDR 8.500.000
Bangkok / Hongkong | February 06 – 07, 2017 | IDR 9.000.000
Kuala Lumpur / Singapore | February 13 – 14, 2017 | IDR 8.500.000
Bangkok / Hongkong | February 13 – 14, 2017 | IDR 9.000.000
Kuala Lumpur / Singapore | February 20 – 21, 2017 | IDR 8.500.000

Jadwal Training 2017 Selanjutnya …

 



DESCRIPTION

This training will discuss three important things in organizational dynamics, there is problem solving, decision making and conflict management. Problem solving will discuss how to solve the problem with some creative alternative solutions that can be implemented. Some cases and exercises will be discussed to solve the problems being faced by the company or do the trouble shooting in a creative and systematic steps. Topics decision making, will discuss how to make decisions in a creative and innovative that replaces the conventional ways that has been abandoned. This training will teach participants techniques to identify barriers in the organization, manage and resolve these barriers to creativity, which in turn can be used to solve problems and make the best decision.

Management conflict topic will discuss the definition of conflict, subordinate supervisor conflict, conflict between employees, how to manage conflict to achieve harmony work, how to handle difficult people and how to turn conflict into one tool to boost the spirit of work.

 

OBJECTIVES AND BENEFITS OF TRAINING

  1. Understand the concept of Problem Solving and Decision Making
  2. Developing creative solution idea for Problem Solving and Decision Making
  3. Being able to find the most effective and the most efficient solution in the Problem Solving and Decision Making.
  4. Managing conflict and overcome the difficult people in the company

COURSE OUTLINE

  1. The basic concept of effective problem solving and decision making
  2. Characteristics of Problems and Problem Identification Techniques
  3. Problem Solving and Decision Making Proces
  4. Group creative problem solving and decision making model: Brainstorming, facilitation and mediation, and process improvement
  5. Conflict Management and Conflict Type in Management
  6. Organizational Barriers and  Creative Environmental Management
  7. Psychology of Conflict: how conflicts are formed and transmitted
  8. Ability to Manage Conflict and Maintain a Good Performance Achievement.
  9. Art of Influencing in the context of leadership
  10. Role play and case study

 

PARTICIPANTS

It is suitable for all managers, supervisors and staff.

 

 

 

Time and Venue

  • Ibis Styles Hotel Kuala Lumpur,
  • Ibis Hotel Singapore,
  • Novotel Hotel Bangkok
  • Rosedale on The Park Hotel, Hongkong
  • January 30 – 31, 2017
  • February 06 – 07, 2017
  • February  13 – 14, 2017
  • February  20 – 21, 2017
  • February 27 – 28, 2017
  • March  06 – 07, 2017
  • March  13 – 14, 2017
  • March 20 – 21 , 2017
  • March  29 – 30, 2017
  • April  03 – 04 ,2017
  • April 10 – 11, 2017
  • Apri, 17 – 18 l 2017
  • April  25 – 26, 2017
  • May  02 – 03, 2017
  • May 08 – 09, 2017
  • May  15 – 16, 2017
  • May  22 – 23,  2017
  • May 29 – 30 , 2017
  • June 05 – 06,  2017
  • June  12 – 13, 2017
  • June,19 – 20 2017
  • July 03 – 04, 2017
  • July 10 – 11, 2017
  • July 17 – 18, 2017
  • July 24 – 25, 2017
  • Juli 31 –  August 01 , 2017
  • August 07 – 08,  2017
  • August, 14 – 15 2017
  • August 21 – 22,  2017
  • August 28 – 29, 2017
  • September 04 – 05, 2017
  • September 11 – 12, 2017
  • September 18 – 19,  2017
  • September 25 – 26, 2017
  • October 02 – 03,  2017
  • October 09 – 10,  2017
  • October 16 – 17, 2017
  • October 23 – 24, 2017
  • October 30 – 31 , 2017
  • November 06 – 07, 2017
  • November 13 – 14, 2017
  • November 20 – 21, 2017
  • November 27 – 28, 2017
  • December 04 – 05, 2017
  • December 11 – 12, 2017
  • December 18 – 19, 2017
  • December 27 – 28, 2017

INVESTMENT DAN FACILITIES

  • Kuala Lumpur & Singapore: IDR 8.500.000 min 3 person, IDR 7.000.000 min 4 person, IDR 6.000.000 min 5 person
  • Bangkok: IDR 9.000.000 min 3 person, IDR 7.500.000 min 4 person, IDR 6.500.000 min 5 person.
  • Hongkong : IDR 9.000.000 min 5 person, IDR 7.500.000 min 6 person , IDR 6.500.000 min 7 person
  • Facility : Certificate, Training kits, USB, Lunch, Coffe Break, Souvenir


INSTRUCTOR

Dr. rer. nat Arief Fahmie, S.Psi., MA Psikolog

 

Formulir Permintaaan Informasi Lanjutan / Pra-Pendaftaran Public Training
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