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Communicating With Diplomacy, Impact and Influence – AVAILABLE ONLINE

JADWAL TRAINING ONLINE

Online Training | 16 Desember 2020 | Rp 1.750.000 – ALMOST RUNNING

 

 

Latar Belakang Training Communicating With Diplomacy, Impact and Influence

Kemampuan berkomunikasi secara diplomasi, meyakinkan dan berkemampuan mempengaruhi Nampak natural bagi sebagian orang. Mereka Nampak mempunyai kemampuan percaya diri dan secara langsung dapat berkomunikasi dengan akrab dengan semua orang dan tingkatan. Orang dengan kompetensi seperti ini mampu memberikan dorongan, memotivasi, dan mempengaruhi anggota tim dan orang lain untuk mencapai apa yang diinginkannya. Mereka juga lebih sukses dalam menangani situasi yang sulit.

Kemampuan anda untuk berkomunikasi secara efektif merupakan faktor penting untuk mencapai tujuan sesuai dengan potensi terbaik yang anda miliki. Bila komunikasi tidak dapat dilakukan dengan baik, maka akan menimbulkan hambatan yang tidak perlu sehingga dapat menghambat pencapaian sasaran bisnis dan kemajuan karir.

Untuk membantu memenuhi kebutuhan anda untuk berkemampuan berkomunikasi dengan bagus dan halus, maka program pelatihan ini dapat membantu anda dalam membangun dasar untuk mempengaruhi dan membangun kredibilitas dalam berkomunikasi.

 

Tujuan Training Communicating With Diplomacy, Impact and Influence

  1. Membangun fondasi untuk mempengaruhi dan meningkatkan kredibilitas untuk berkomunikasi dengan strategis dan diplomatis;
  2. Membangun kemampuan untuk menangani informasi dalam situasi yang sensitif dan rumit.
  1. Mengevaluasi gaya komunikasi dan mengidentifikasi apa yang mempengaruhinya;
  2. Mempelajari teknik berkomunikasi dengan rekan, pelanggan dengan kredibilitas dan diplomasi untuk mencapai hasil yang diinginkan;
  3. Mengidentifikasi dan memahami apa yang dapat mengurangi kredibilitas;
  4. Mengembangkan empati untuk mencapai komunikasi yang efektif;
  5. Memberikan umpan-balik yang memberikan inspirasi untuk meningkatkan kehandalan dan arah yang fokus;
  6. Memahami permainan kekuasaan dan bagaimana mematahkan pengaruhnya;
  7. Berkempuan untuk menyelesaikan konflik dan bernegosiasi agar mencapai situasi win-win.

 

Materi Training Communicating With Diplomacy, Impact and Influence

  1. Evaluating Personal Communication Styles
    1. What is your personal communication style?
    2. How could your personal communication style be influencing the way you communicate with others?
  2. The Communication Process
    1. Elements of the communication process
    2. Understanding and overcoming communication barriers
    3. The roles of active listening, critical thinking and empathy in the communication process
    4. Taking an ‘outside-in’ approach to your communications
    5. Crucial characteristics of effective communication
    6. The importance of feedback and paraphrasing
    7. Use of questioning: checking the message has been received
  3. Imparting the Vision
    1. Effectively communicating an organisations vision, mission and values and their relationship to your strategic plan
    2. How and why it can sometimes get lost in translation
  4. Communication Barriers
    1. Identifying and understanding the personal barriers that may be influencing your communication style
    2. Exploring communication barriers
    3. Squaring off your fears
    4. Putting things into perspective
  5. Power plays: how they Can influence the Communication Process
    1. Understanding the common power plays that can occur in the communication process and how to break the cycle
    2. The role of conditioning people to a way of thinking
    3. The role of power plays in the drama triangle
    4. Breaking the cycle
  6. Credible Communications
    1. The importance and role of credibility in diplomatic, impactful and influential communication
    2. What can detract from your credibility?
    3. Role of consistency and authenticity
    4. Building credibility in the eyes of your audience
  7. Assertive Communications
    1. The role of assertiveness in the communication process
    2. What is assertiveness?
    3. Characteristics of assertiveness
    4. How does it differ from other forms of communication?
    5. Tools to assertive communications
  8. Moving from Compliance to Commitment
    1. Insights to help you to move people from compliance to commitment through your communications
    2. Working with your ‘circles of influence’
    3. Organisational control vs. self management: What do you need to let go of?
    4. The power play: Using co-operative power in the influencing process
    5. Why rational argument doesn’t always work
    6. The role of feedback to secure commitment
  9. Communicating Change
    1. A framework and approach for communicating organisational change
    2. A blueprint for organisational change
    3. Factors to consider during the communication process
    4. How will you know if it’s worked?
  10. Role of Emotional Intelligence in the Communication Process
    1. Understanding the role of EI in the communication process
    2. What is EI?
    3. What is the role of EI in the communication process?
    4. Elements of EI applicable to effective communications
  11. Conflict Resolution and Negotiation
    1. Tools and tips for handling difficult situations
    2. Identifying different types of conflict
    3. Assessing levels of conflict
    4. Conflict resolution skills – assertion skills, listening, empathy etc.
    5. Identifying different forms of conflict behaviour
    6. Characteristics of a win-win scenario
    7. Negotiation styles – compromise, collaboration, competition, accommodation and withdrawal or avoidance

 

Metode

  • Kuliah
  • Diskusi dan sharing of ideas
  • Role-play
  • Simulasi

 

NARASUMBER :

Trainer Team

 

Jadwal dan Investasi Training Online 2020

  1. Tanggal 16 Desember 2020

 

Investasi :

  • Rp 1.000.000,- (Satu Juta Rupiah) Running Minimal 2 Orang Peserta
  • Rp 1.750.000,- (Satu Juta Tujuh Ratus Lima Puluh Ribu Rupiah) Langsung Running On Schedule

 

Fasilitas :

  1. Soft Copy Materi (Dikirim By Email)
  2. Sertifikat Kehadiran (Dikirim Via JNE)

 

Training Communicating With Diplomacy, Impact and Influence

 

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