CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE – Almost Running

CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE

Hotel Dreamtel Menteng/ Hotel Ibis, Jakarta | 09 – 10 Januari 2017 | Rp. 4.250.000 – Almost Running

 

TRAINING OBJECTIVE :

1. Understand conflict and how to manage conflict, change & handling difficult people
2. Successfully resolving conflicts
3. Be more assertive in dealing with others in most situations
4. More understand on human feeling, thinking and behaviour

TRAINING MATERIAL OUTLINE :

1. Conflict
2. Managing Conflict
3. Knowing yourself before knowing others
4. Knowing characteristics  of  difficult people
5. Developing your emotional intelligence
6. Positive Mental Attitudes
7. Handling objections
8. Balance of power ( physical, mental and verbal )
9. Communication
10. Empathy Communications
11. Effective Communication
12. How to manage a good message
13. Effective Communication
14. How to manage a good message
15. Listening not hearing
16. Becoming interactive listener
17. Becoming message centred vs speaker centred
18. Negotiation Skill
19. Four Basic Climates that can exist during a dealing
20. Negotiation Planning Power
21. The Role of Supervisor : Today & Future
22. Discussion & Conclusion
23. Closing

 

WHO SHOULD ATTEND THIS TRAINING?

All Staff,  Supervisor, or  Manager  who want  to improve their qualification, working ability and personal power.

FASILITATOR :

Team Trainer

 

INVESTASI :

Rp. 4.250.000,- (Empat Juta Dua Ratus Lima Puluh Ribu Rupiah) belum termasuk pajak terkait

Investasi sudah termasuk :

1. Sertifikat keikutsertaan
2. Coffe Break 2X dan Lunch
3. Souvenirs dan Seminar Kits
4. Seminar Bag
5. Modul

• Discount 10% apabila pendaftaran group minimal 5 orang dari perusahaan yang sama (untuk satu pelatihan dan waktu yang sama).
• Pelaksanaan training akan diselenggarakan apabila telah mencapai quota peserta 4 – 5 orang.
• Konfirmasi pelaksanaan training akan dilakukan 3 (tiga hari sebelum tanggal pelaksanaan).

 

 

 

Formulir Permintaaan Informasi Lanjutan / Pra-Pendaftaran Public Training

1. INFORMATION OPTIONS
2. Judul Training(required)
3. Tanggal Training
4. Select a message type Registration Offering Letter (Permintaan Proposal Penawaran) Next Schedule Information (Jadwal selanjutnya) More Information (Informasi tambahan) Others (lain-lain) (required)
5. PERSONAL DATA
6. Your Name(required)
7. Job Title(required)
8. Company(required)
9. Company Address
10. Email(valid email required)
11. Mobile Phone(required)
12. Office Phone(required)
13. Extention No.
14. Facsimile (Fax)
15. Website
16. PRE REGISTRATION DATA (Tidak Mengikat)
17. Penanggung Jawab Training di Perusahaan
18. Email
19. Office Phone+Ext atau No. Handphone
20. Jumlah Peserta(required)
21. Nama-nama peserta
22. Payment Method Bank Transfers Submitting an Invoice Cheque or Cash on arrival ( If Possible)
23. MESSAGE FOR TRAINING PROVIDER
24. Pesan untuk penyelenggara Training
25. CC this registration / message to me
26. Isikan angka/huruf pada gambar

 

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