CUSTOMER SERVICE EXCELLENCE

Achieving Excellence in Customer Service

Achieving Excellence in Customer Service Hotel Dafam Malioboro, Yogyakarta | 08 – 10 January 2015 | IDR 5.800.000 /participant Hotel Dafam Malioboro, Yogyakarta | 01 – 03 April 2015 | IDR 5.800.000 /participant Hotel Dafam Malioboro, Yogyakarta | 16 – 18 June 2015 | IDR 5.800.000 /participant Hotel Dafam Malioboro, Yogyakarta | 03 – 05 September 2015 | IDR 5.800.000 /participant …

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Customer Service Excellence

Customer Service Excellence Harris Hotel, Jakarta | 15  November 2013 | Rp. 1.800.000,-     Materi CUSTOMER SERVICE EXCELLENCE       Makna Customer, Service, dan Excellence Moment of the Truth Customer Service Apa Akibat Buruknya Pelayanan Bagaimana Memberikan Service yang Excellence Sikap dan Perilaku Pelayanan Tata Cara berpakaian   CUSTOMER SERVICE EXCELLENCE (LANJUTAN)     Komunikasi Empati Komunikasi Assertif Teknik …

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