Customer Service

HANDLING COMPLAINT AND PROBLEM SOLVING
By October 23, 2020 0 Comments Read More →

HANDLING COMPLAINT AND PROBLEM SOLVING

TRAINING EFFECTIVE HANDLING COMPLAINT AND PROBLEM SOLVING

STANDAR PELAYANAN SEBAGAI SARANA MEMENANGKAN PERSAINGAN DALAM PELAYANAN – Almost Running
By October 23, 2020 0 Comments Read More →

STANDAR PELAYANAN SEBAGAI SARANA MEMENANGKAN PERSAINGAN DALAM PELAYANAN – Almost Running

STANDAR PELAYANAN SEBAGAI SARANA MEMENANGKAN PERSAINGAN DALAM PELAYANAN

Prinsip-prinsip Mengenal Nasabah
By October 23, 2020 0 Comments Read More →

Prinsip-prinsip Mengenal Nasabah

Pelatihan prinsip mengenal nasabah ini akan memberikan panduan tentang teknik mengenal nasabah, tujuan dan keuntungannya bagi industri perbankan

CUSTOMER SERVICE (CS)
By October 20, 2020 0 Comments Read More →

CUSTOMER SERVICE (CS)

COSTUMER SERVICE (CS)

TELLER EXCELLENCE – Available Online
By October 20, 2020 0 Comments Read More →

TELLER EXCELLENCE – Available Online

Achieving Teller Excellence akan mempersiapkan teller yang dapat berinteraksi dengan baik dengan para nasabah serta

Service Excellence Skills – AVAILABLE ONLINE
By October 13, 2020 0 Comments Read More →

Service Excellence Skills – AVAILABLE ONLINE

Training Service Excellence Skills ini membahas metode dan materi pelatihan tepat guna untuk memiliki kualitas layanan prima

PROFESSIONAL CUSTOMER SERVICE EXCELLENT – Available Online
By October 8, 2020 0 Comments Read More →

PROFESSIONAL CUSTOMER SERVICE EXCELLENT – Available Online

Training ini akan meningkatkan pemahaman Anda terhadap tantangan, keterampilan dan kompetensi yang dibutuhkan agar berhasil dalam mencapai customer satisfaction

Customer Complaint: Interaction & Handling – AVAILABLE ONLINE

Customer Complaint: Interaction & Handling – AVAILABLE ONLINE

Kepuasan pelanggan & proses menangani keluhan (customer complaint) berpengaruh pada peningkatan mutu pelayanan

Pelayanan Prima (Quality Customer Services) – AVAILABLE ONLINE

Pelayanan Prima (Quality Customer Services) – AVAILABLE ONLINE

Training ini akan memberikan cara pelayanan yang terbaik untuk memuaskan pelanggan

INTERNAL SERVICE EXCELLENCE – Available Online
By October 2, 2020 0 Comments Read More →

INTERNAL SERVICE EXCELLENCE – Available Online

Training Internal Service Excellence akan membahas bagaimana mencegah & merespon keluhan rekan kerja dengan baik