Service and Support

GENERAL AFFAIR MANAGEMENT – Almost Running
By October 26, 2020 0 Comments Read More →

GENERAL AFFAIR MANAGEMENT – Almost Running

Training General Affairs management ini akan membantu peserta untuk lebih memahami seluk beluk dari bagian GA

COLLECTION SKILLS AND NEGOTIATION TECHNIQUES

COLLECTION SKILLS AND NEGOTIATION TECHNIQUES

Ketrampilan negosiasi dalam collection merupakan keharusan untuk meningkatkan pendapatan dengan penagihan, mengurangi resiko kredit

PROFESSIONAL CUSTOMER SERVICE EXCELLENT – Available Online
By October 8, 2020 0 Comments Read More →

PROFESSIONAL CUSTOMER SERVICE EXCELLENT – Available Online

Training ini akan meningkatkan pemahaman Anda terhadap tantangan, keterampilan dan kompetensi yang dibutuhkan agar berhasil dalam mencapai customer satisfaction

Customer Complaint: Interaction & Handling – AVAILABLE ONLINE

Customer Complaint: Interaction & Handling – AVAILABLE ONLINE

Kepuasan pelanggan & proses menangani keluhan (customer complaint) berpengaruh pada peningkatan mutu pelayanan

PROFESSIONAL RECEPTIONIST AND OPERATOR
By September 29, 2020 0 Comments Read More →

PROFESSIONAL RECEPTIONIST AND OPERATOR

PROFESSIONAL RECEPTIONIST & OPERATOR

NETWORK MANAGEMENT AND OPERATIONS SUPPORT SYSTEM
By September 10, 2020 0 Comments Read More →

NETWORK MANAGEMENT AND OPERATIONS SUPPORT SYSTEM

Training ini memahami tentang fungsi network management dan sistem yang mendukung operasional

CUSTOMER SERVICE EXCELLENCE – Pasti Jalan
By September 9, 2020 0 Comments Read More →

CUSTOMER SERVICE EXCELLENCE – Pasti Jalan

Dalam pelatihan ini akan dibahas bagaimana meningkatkan keahlian peserta menjadi customer service yang handal

SERVICE WITH DELIGHT
By August 19, 2020 0 Comments Read More →

SERVICE WITH DELIGHT

SERVICE WITH DELIGHT (FOR GA & SUPPORT TEAM)

Quality Customer Care – Available Online

Quality Customer Care – Available Online

Training ini melatih para customer service dalam memberikan pelayanan yang dapat memuaskan pelanggan

TEKNIK KOMUNIKASI SECURITY YANG PRIMA BERBASIS NLP

TEKNIK KOMUNIKASI SECURITY YANG PRIMA BERBASIS NLP

TEKNIK KOMUNIKASI SECURITY YANG PRIMA BERBASIS NLP