Customer Complaint: Interaction & Handling – PASTI JALAN

Kepuasan pelanggan & proses menangani keluhan (customer complaint) berpengaruh pada peningkatan mutu pelayanan

CONTACT CENTER

Pelatihan ini menciptakan Contact Center profesional yang mampu meningkatkan revenue & menjadi brand image perusahaan | 25 - 27 November 2019

Excellent Call Center Officer – PASTI JALAN

Training CCO ini akan membahas teknik pelayanan Call Center Officer yang handal untuk menangani segala kebutuhan konsumen | 18 - 20 November 2019 di Yogya

INTERACTION AND TELEPHONE COURTESY

INTERACTION AND TELEPHONE COURTESY (IMPROVE TELEPHONE SKILL/ CALL CENTER) Yogyakarta | 22 - 24 April 2019 | Rp 6.500.000/ peserta Yogyakarta | 27 - 29 Mei...

CALL CENTER OFFICER

PROFESSIONAL CALL CENTER OFFICER Yogyakarta | 29 - 30 April 2019 | Rp 4.500.000/ peserta Yogyakarta | 19 - 20 Juni 2019 | Rp 4.500.000/ peserta Yogyakarta...

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY Hotel Ibis, Yogyakarta | 28 - 30 Januari 2019 | Rp 5.900.000 per peserta Hotel Ibis, Yogyakarta | 06 - 08...

CUSTOMER SERVICE EXCELLENT MELALUI PROFESIONAL CALL CENTER

CUSTOMER SERVICE EXCELLENT MELALUI PROFESIONAL CALL CENTER Hotel Ibis, Yogyakarta | 27 – 29 Agustus 2018 | Rp 5.900.000,- per peserta Hotel Ibis, Yogyakarta | 03 -...

PROFESSIONAL CALL CENTER FOR CUSTOMER SERVICE

PROFESSIONAL CALL CENTER FOR CUSTOMER SERVICE Fave Hotel Melawai, Jakarta | 28 Mei 2016 | Rp 2.000.000,- / peserta     Pokok Bahasan Professional Call Center for Customer...

Excellent Receptionist & Telephone Courtesy

Excellent Receptionist & Telephone Courtesy Hotel Ciputra, Jakarta Barat | 28 Januari 2016 | Rp 1.500.000,-/orang Hotel Ciputra, Jakarta Barat | 16 Mei 2016 | Rp...

Improving Quality of Interaction & Handling Customer Complaint – ALMOST RUNNING

Improving Quality of Interaction & Handling Customer Complaint Five Star Hotels, Jakarta | 08 - 09 December 2015 | Rp. 6.600.000     Memahami Kepuasan Pelanggan (Customer Satisfaction) memiliki arti...