Call Centres

PROFESSIONAL CALL CENTER OFFICER
By January 12, 2021 0 Comments Read More →

PROFESSIONAL CALL CENTER OFFICER

PROFESSIONAL CALL CENTER OFFICER

Posted in: Call Centres, Jakarta
PROFESIONAL CALL CENTER OFFICER – Available Online
By January 4, 2021 0 Comments Read More →

PROFESIONAL CALL CENTER OFFICER – Available Online

Seorang petugas call center perlu memahami dan menguasai teknik pelayanan melalui telepon, agar pelanggan dapat memperoleh kepuasan (customer satisfaction)

Service Excellence Skills with Heart – Available Online

Service Excellence Skills with Heart – Available Online

Service Excellence Skills with Heart mengembangkan kecerdasan emosi dan keterampilan layanan dengan sepenuh hati

Customer Complaint: Interaction & Handling – AVAILABLE ONLINE

Customer Complaint: Interaction & Handling – AVAILABLE ONLINE

Kepuasan pelanggan & proses menangani keluhan (customer complaint) berpengaruh pada peningkatan mutu pelayanan

CALL CENTER OFFICER
By September 29, 2020 0 Comments Read More →

CALL CENTER OFFICER

PROFESSIONAL CALL CENTER OFFICER

Excellent Call Center Officer – AVAILABLE ONLINE
By August 28, 2020 0 Comments Read More →

Excellent Call Center Officer – AVAILABLE ONLINE

Training CCO ini akan membahas teknik pelayanan Call Center Officer yang handal untuk menangani segala kebutuhan konsumen

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY – Available Online

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY – Available Online

Training ini akan membantu peserta untuk menjadi resepsionis yang handal sehingga dapat memberikan citra postitif pada perusahaan

SUCCESSFUL TELESELLING SKILLS
By December 16, 2019 0 Comments Read More →

SUCCESSFUL TELESELLING SKILLS

Training ini menjelaskan teleselling secara detil hingga tata cara atau etiket menelpon yang baik, demi menunjang keberhasilan penjualan

CONTACT CENTER
By November 19, 2019 0 Comments Read More →

CONTACT CENTER

Pelatihan ini menciptakan Contact Center profesional yang mampu meningkatkan revenue & menjadi brand image perusahaan | 25 – 27 November 2019

INTERACTION AND TELEPHONE COURTESY
By April 15, 2019 0 Comments Read More →

INTERACTION AND TELEPHONE COURTESY

INTERACTION AND TELEPHONE COURTESY (IMPROVE TELEPHONE SKILL/ CALL CENTER) Yogyakarta | 22 – 24 April 2019 | Rp 6.500.000/ peserta Yogyakarta | 27 – 29 Mei 2019 | Rp 6.500.000/ peserta Yogyakarta | 19 – 21 Juni 2019 | Rp 6.500.000/ peserta Yogyakarta | 24 – 26 Juli 2019 | Rp 6.500.000/ peserta Jadwal Training […]