Call Centres

Customer Complaint: Interaction & Handling – AVAILABLE ONLINE

Customer Complaint: Interaction & Handling – AVAILABLE ONLINE

Kepuasan pelanggan & proses menangani keluhan (customer complaint) berpengaruh pada peningkatan mutu pelayanan

CALL CENTER OFFICER
By September 29, 2020 0 Comments Read More →

CALL CENTER OFFICER

PROFESSIONAL CALL CENTER OFFICER

Excellent Call Center Officer – AVAILABLE ONLINE
By August 28, 2020 0 Comments Read More →

Excellent Call Center Officer – AVAILABLE ONLINE

Training CCO ini akan membahas teknik pelayanan Call Center Officer yang handal untuk menangani segala kebutuhan konsumen

PROFESIONAL CALL CENTER OFFICER – Available Online
By June 10, 2020 0 Comments Read More →

PROFESIONAL CALL CENTER OFFICER – Available Online

Seorang petugas call center perlu memahami dan menguasai teknik pelayanan melalui telepon, agar pelanggan dapat memperoleh kepuasan (customer satisfaction)

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY – Available Online

EXCELLENT RECEPTIONIST & TELEPHONE COURTESY – Available Online

Training ini akan membantu peserta untuk menjadi resepsionis yang handal sehingga dapat memberikan citra postitif pada perusahaan

PROFESSIONAL CALL CENTER OFFICER
By December 20, 2019 0 Comments Read More →

PROFESSIONAL CALL CENTER OFFICER

PROFESSIONAL CALL CENTER OFFICER

Posted in: Call Centres, Jakarta
SUCCESSFUL TELESELLING SKILLS
By December 16, 2019 0 Comments Read More →

SUCCESSFUL TELESELLING SKILLS

Training ini menjelaskan teleselling secara detil hingga tata cara atau etiket menelpon yang baik, demi menunjang keberhasilan penjualan

Service Excellence Skills with Heart

Service Excellence Skills with Heart

Service Excellence Skills with Heart mengembangkan kecerdasan emosi dan keterampilan layanan dengan sepenuh hati

CONTACT CENTER
By November 19, 2019 0 Comments Read More →

CONTACT CENTER

Pelatihan ini menciptakan Contact Center profesional yang mampu meningkatkan revenue & menjadi brand image perusahaan | 25 – 27 November 2019

INTERACTION AND TELEPHONE COURTESY
By April 15, 2019 0 Comments Read More →

INTERACTION AND TELEPHONE COURTESY

INTERACTION AND TELEPHONE COURTESY (IMPROVE TELEPHONE SKILL/ CALL CENTER) Yogyakarta | 22 – 24 April 2019 | Rp 6.500.000/ peserta Yogyakarta | 27 – 29 Mei 2019 | Rp 6.500.000/ peserta Yogyakarta | 19 – 21 Juni 2019 | Rp 6.500.000/ peserta Yogyakarta | 24 – 26 Juli 2019 | Rp 6.500.000/ peserta Jadwal Training […]