INTERNATIONAL STANDARD, ISO/IEC 20000 : IT SERVICE MANAGEMENT
INTERNATIONAL STANDARD, ISO/IEC 20000 : IT SERVICE MANAGEMENT Estubizi Business Center, Jakarta | 10-12 Juli 2012 | 08.30 – 16.30 | Rp 4.500.000,- BACKGROUND This qualification training covers the knowledge required to gain an understanding of the content and requirements of the international standard, ISO/IEC 20000: IT Service Management. It covers the certification requirements of ISO/IEC …
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