IT Infrastructure Library (ITIL) Intermediate
IT Infrastructure Library (ITIL) Intermediate – Operational Support and Analysis (OSA) AXA Tower Kuningan, Jakarta Selatan | 23 – 27 November 2015 | IDR 23.000.000 ITIL® Intermediate 2011 Edition Program Description IT Infrastructure Library (ITIL) Intermediate ITIL® is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the …