ISO 20000 Lead Auditor

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ISO 20000 Lead Auditor membuat anda menguasai teknik audit dan menjadi kompeten untuk mengelola program audit

Kuningan, Jakarta Selatan | 10 – 11 February 2020 | IDR 13.000.000,-
Kuningan, Jakarta Selatan | 09 – 10 March 2020 | IDR 13.000.000,-
Kuningan, Jakarta Selatan | 13 – 14 April 2020 | IDR 13.000.000,-
Kuningan, Jakarta Selatan | 11 – 12 May 2020 | IDR 13.000.000,-

Jadwal Training 2020 Selanjutnya …

 

 

Master the Audit of IT Service Management Systems (ITSMS) based on ISO/ IEC 20000

ISO/ IEC 20000 Lead Auditor training enables you to develop the necessary expertise to perform an IT Service Management System (ITSMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/ IEC 17021-1 certification process.

Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.

After acquiring the necessary expertise to perform this audit, you can sit for the exam and apply for a “PECB Certified ISO/IEC 20000 Lead Auditor” credential. By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.

 

ISO 20000 Lead Auditor Course agenda

  • Day 1: Introduction to IT Service Management Systems (ITSMS) and ISO  20000
  • Day 2: Audit principles, preparation and launching of an audit
  • Day 3: On-site audit activities
  • Day 4: Closing the audit
  • Day 5: Certification Exam

 

ISO 20000 Lead Auditor Course General information

  • Certification fees are included on the exam price
  • hh Training material containing over 450 pages of information and practical examples will be distributed
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
  • In case of exam failure, you can retake the exam within 12 months for free

 

ISO 20000 Lead Auditor Course Venue

AXA Tower  Kuningan City, Jakarta Selatan

 

Schedule

This event will be held on the specified venue and schedule below:

  • 20 – 21 Januari 2020
  • 10 – 11 Februari 2020
  • 09 – 10 Maret 2020
  • 13 – 14 April 2020
  • 11 – 12 Mei 2020
  • 08 – 09 Juni 2020
  • 13 – 14 Juli 2020
  • 10 – 11 Agustus 2020
  • 07 – 08 September 2020
  • 12 – 13 Oktober 2020
  • 09 – 10 November 2020
  • 07 – 08 Desember 2020
  • Time: 09.00 AM – 05.00 PM

 

ISO 20000 Lead Auditor

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