Informasi Training – Iklan Training – Pelatihan – Workshop

Effective Negotiation Skills

Jakarta | 2nd-3rd April 2009 | 2.000.000,-

 

Objectives

Learn today’s skills, strategies and tips for successful negotiation in all business transactions -both inside and outside your organization. Deal with customers, vendors, colleagues, bosses, and subordinates with confidence, professionalism and ability to bring about a solution that satisfied both sides.

Negotiation is an essential part of daily life; develop the ability to negotiate successfully, and get the results you want while strengthening working relationship. In this 2 days workshop, you’ll learn to confidently pursue and achieve the best outcome in ordinary and extraordinary situations.

This course provides the skills necessary to conduct negotiations. After finishing this training session, participants are expected to able to understand the very basic of negotiation, the negotiation stages, able to set plan, strategy and negotiation scenarios, able to use negotiation techniques and tactics.

Other Benefits

• Establish goals and achieve win/win agreements
• Identify their – and their counterpart’s… negotiating style
• Prepare a strategy for creating integrative agreements
• Demonstrate effective negotiation behaviors
• Learn how to deal effectively with difficult tactics, people and situations
• Build their skills for negotiating more systematically and successfully over time.

Who Should Attend

• Team leaders, supervisors, managers, executives, or any employees who rely on the cooperation of others -inside and outside the company- to meet their goals.

Duration

• Two days – 16 hours

Agenda

1.       Introduction / Background

• Workshop Objectives
• Expectation of Participants.

2.       Negotiation: The Basic

• Definition and Role of Negotiation
• Characteristics of Negotiation
• Why Negotiation Fails?
• Individual and Team Negotiation.

3.   Negotiation: The Process

• Stage-1: Negotiation Preparation
• Stage-2: Target, Strategy Scenario Determination
• Stage-3: Pre-Negotiation
• Stage-4: Face to face Negotiation
• Stage-5: Reaching Agreement
• Stage-6: After the Negotiation.

4.      Negotiation:  The Techniques

• Tactics
• Counter Tactics for each Stage.

5.      Negotiation: Simulation/Role Play

• Simulation: Techniques and Tactics Implementation Role Play.

6.   Closing

• Summary and Conclusion.

Facilitator

Sahala P. Sinurat. He accomplished, after getting a scholarship from Overseas Fellowship Program (World Bank), his master degree in Operations Research from University of Delaware, Newark (US) in 1990.

With a proven record of teaching, training and consulting experiences and exposure to different cultures behind him, he held several positions at various organizations that include:

• A researcher for the National Institute for Aeronautics and Space (LAPAN)
• Professional Staff to Lembaga PPM (a well-known management institute in Indonesia), specialized in human resources management and development, operations/production management, quantitative analysis; lecturer at post graduate of Lembaga PPM. He has about 4000 hours of teaching to big, medium and small companies, local as well as multinational companies.
• Training and Development Manager for Rothmans of Pall Mall Indonesia, producer of white cigarette such as Dunhill, Kansas, White Horses, etc. His final project with the company was to lead assessment and selection process for merger purposes between British American Tobacco – Rothmans of Pall Mall Indonesia).

Twela Gunawan. Born in Jakarta. Having graduated from the Faculty or Economics, University of Indonesia, he continued and attained his post graduate degree in business administration from the Graduate School of Institute for Business Indonesia (IBII), Jakarta.

He displays an extensive career in the field of marketing and human resources as he has held several positions such as Junior Staff at PT SGV-Utomo, Media Marketing Manager to Chuo-Senko Inc. Indonesia, Advertising Manager to PT Masa Merdeka, Account (Client Service) Manager of PT Cipta Citra Advertising, Professional Staff to Institute for Management Development and Education (LPPM), Assistant General Manager of Federal Express-Indonesia, Senior Human Resources Manager of PT Profindo Semesta Indonesia and Acting GM-Human Resources to BOC Gases Indonesia.

With more than 20 years of working background, he is an experienced trainer, consultant and group facilitator. His extensive client list includes Astra Group, Matahari Department Store, Lily Kasoem Optical, Pasar Raya Dept. Store, NV Soedarpo Inc., Caltex Pacific, etc.

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Updated By Informasi Training • February 23, 2009